Frequently Asked Questions
How will my payment be processed?
We partner with Shopify to process credit and debit card transactions completed through our website. Your credit or debit card information is never shared with us, and at no point in any transaction do we have access to that information. You should consult Shopify’s Privacy Policy and terms of use to learn more about how it processes credit and debit card transactions for us by visiting https://www.shopify.com/legal/privacy
What are PLR and MRR products?
PLR (Private Label Rights) products allow you to edit, rebrand, and resell them as your own. You can modify the content and even claim authorship.
MRR (Master Resell Rights) products let you resell them as they are, but you can’t edit the content. However, you can sell them to others who can also resell them.
How do I receive my purchased digital template?
Once your purchase is complete, you’ll receive an instant download link on the order confirmation page. A download link will also be sent to your email. If you don’t see the email, check your spam or promotions folder. You can also access your downloads anytime by logging into your Shopify account (if applicable).
Can I edit the digital template on my mobile device?
Editing digital templates on a mobile device might be possible depending on the file format and the apps you have installed. However, for the best editing experience, we recommend using a desktop computer with appropriate software, as some features might be limited on mobile devices.
What is the refund policy for digital templates?
Due to the instant access to digital products upon purchase, all sales are final, and we typically do not offer refunds. This policy helps protect the integrity of our products.
Exception: If you receive a product that is incorrect or not as described, you may request a refund. Please contact us at digitalnookstudioco@gmail.com within 24 hours of purchase to initiate the process.
Are listing photo templates included?
No, our products do not include listing or marketing photos.
Each buyer is responsible for designing their own unique listing images to make their offer stand out.
This allows everyone to create a distinct and personalized presentation for their products.
Do you offer customer support or assistance after the purchase?
Yes, we value your satisfaction. If you encounter any issues or have questions after purchasing our digital templates, please don't hesitate to contact us through email.